Conflict Resolution in the Office
This interactive course on Conflict Resolution in the Office discusses different types of conflict that you may encounter in the office, how to find lasting solutions to disagreements, and what to do if conflict threatens to get out of control. Using a powerful combination of audio, full-motion video, text and colorful graphics, this course provides the most cost-effective safety and regulatory compliance training available today. The course is divided into a number of logical sections so information is easily understood... and retained.
By: MARCOM | Format: Online | Certification: 24 Months | Language: EnglishWhat you'll learn
- Workplace safety
- Safety training
- Safety and Regulatory Compliance training
- Conflict Resolution training
- Construction safety training
Description
In a workplace, conflicts that are handled appropriately can be a source of innovation and positive change... both for employees and the companies they work for. But when conflicts go unresolved, they can raise stress levels, interfere with business and even lead to physical violence. Areas covered in the course include understanding workplace conflict, responses that can make things worse, resolving conflicts effectively, how to handle a confrontation and more.
